Terms of Service

Welcome to Skysana. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.

Overview

Skysana provides mobile accessories and related electronic products for customers across Africa. Throughout the site, the terms “we,” “us,” and “our” refer to Skysana.

By visiting our website and purchasing from us, you engage in our service and agree to be bound by these Terms of Service.

Eligibility

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or guardian.

Products and Services

We strive to display products, descriptions, and pricing accurately. However, we do not guarantee that all information on the website is always complete, current, or error-free.

We reserve the right to:

• Modify or discontinue products without notice

• Limit quantities available for purchase

• Refuse orders at our discretion

• Correct pricing or product description errors

Pricing and Payments

All prices displayed on our website are listed in the selected store currency.

Payments must be completed before orders are processed and shipped.

We reserve the right to cancel orders suspected of fraud, unauthorized transactions, or suspicious activity.

Shipping

Skysana currently ships only within Africa.

Delivery times may vary depending on destination, customs clearance, logistics providers, weather conditions, and other external factors beyond our control.

We are not responsible for delays caused by shipping carriers or customs authorities.

Returns and Refunds

Please review our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.

Intellectual Property

All website content including logos, images, graphics, product descriptions, text, and branding belongs to Skysana and may not be copied, reproduced, or used without permission.

User Conduct

You agree not to:

• Use the website for illegal activities

• Attempt to hack, damage, or disrupt the website

• Submit false or misleading information

• Violate any applicable laws or regulations

Limitation of Liability

Skysana shall not be held liable for:

• Indirect or incidental damages

• Loss of profits or data

• Delays in delivery caused by third parties

• Product misuse or improper handling after delivery

Our maximum liability shall not exceed the amount paid for the purchased product.

Privacy

Your personal information is handled according to our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

Contact Information

For any questions regarding these Terms of Service, please contact us through our official customer support channels.